Reviews ( 780 )
I used this company approximately 2 years ago to do a complete install right around the time Covid started. I paid 10000 down. They completed the installation of the units and the ducts. He did not complete the vents because construction slowed down. Inc I started construction I started back paying on my bill. I wanted make sure I paid them off. I paid the final payment before he could finish the vent because it wasn’t there fault I was not done. Once we started trying to is the units we were having problems so I called him to ask could someone one come check the units. I made the mistake of calling on a Friday evening after 5 pm. He said I’m a big company now don’t call my phone after 5 pm. He proceeded to scream holler at me as if I was a kid. I was no longer treated like a client. I wasn’t sure who he thought I was. I had used this man before he became a so called big business. Yes I saw your commercial I saw your billboard but do that give you Mathew right to speak to people any sort of way. I thought about and say maybe he was having a bad day and called again on Monday morning I received the same response. He had the secretary to transfer me and proceeded to holler at me as if I was a kid. He said he would send someone out and hung the phone up in my face. I’m the person that paid you 20000 dollars. I’m the reason your lights are still on. The secretary set the appointment and the guys came out and measured for the vents and inspected the units and I never heard from them again. I called back 2 weeks later the secretary said that I owed them a 103 dollars for inspecting the units. I told them I would just pay them for the inspection and they can just give me the vents. She said she would contact Oscar and let me know. I called back several times someone hung the phone up in my face and I left several messages. I called back today and spoke to someone named Wanda and she said there were no notes anywhere concerning the vents. While I was on the phone she text Oscar And he said since the building has passed inspection he did not owe me anything. I told Wanda I would be writing this review she said do what you got to do. Really I think this whole office need training in business 101. Well ms Wanda you are right I will do what I have to do. I will be making a post on every social media site stating what a nasty attitude your boss or relative have. I hope none of my friends family Facebook friends or great grandchildren ever have to come in contact with your company
Hey I'm talking speedy service on time and I'm shaking from the snow balls from the air I thank you all
Good service tech
Service was par to none. Thanks so much!!
Thanks for coming out and replacing our bombed AC. Their technicians were punctual, courteous, and ready to serve. What I thought was going to take a couple of days, took only hours. If you are having issues with your HVAC system, please don't hesitate to call them. FIVE STARS 🌟
From speaking with Ms. Franklin this am to the techs arriving it was an awesome experience. They found the problem and had me back up and running withing two hours!! Great people with awesome attitudes!!
Service technicians were knowledgeable and answered all of my questions. Fair pricing. Please buy the maintenance plan. It is worth it.
I called, about a rental property having issues with central air. They came out and fixed my situation the very next day. Needed a compressor. Everything went well. Have had no further issues since. Office personnel was friendly and cordial. Great customer service!
Excellent customer service
I had 2 contractors to come and give me estimates of a brand new central AC and heating unit. The prices were Ridiculous. So my husband told me to give Opachs a call. They came out the same day I called and explained everything to me. I agree with the price and they installed my brand new unit in the next day. My unit is working perfectly. No regrets.
Elvin Tate
Patrick Sean Dickerson
Yvonne Hull
T Herman
brenda marshall
Barbara Jones
Robert Williams
AC Warfield
The gentleman did a great job.