Reviews ( 808 )
I am incredibly sad to have to leave such a poor review but I am also incredibly disappointed to be out of a substantial amount of money with incomplete work. We began a contract with this company to have our AC & Heating services brought up to code as well as have HVAC installed. Our HVAC installation led to an AC leak ruining our brand new kitchen tile and wall as well as having no cool air run through the home. We had techs come out to our property at least 8-10 times with a new issue each time they left. The company contacts were also not upfront in their invoice about what we were told was included. We were under the impression that what we outlined would be brought up to code would be, it has not been. We are four months out with what feels like more issues than we started with. This company has lost our respect, our business, and we do not recommend. Our current gas and electric contractor also commented that they would NOT RECOMMEND this company. Please save yourself the money, headache, and stress and look for another company. 2024 Update: The owner, Oscar personally reached out to us and apologized. They also offered their services to install more insulation and remedy some of where the previous techs went wrong. Oscar went above and beyond to make sure he could make this right and we are really grateful for his help and care of the situation.
My A/C unit outside stopped working and with it being 90° it didn't take long for my house to heat up. Called them yesterday and they came out the next morning. The technician Abayneh came out, quickly saw the issue and got me hooked up. He took care of business and was great to talk with. To sum it up the service was great and the people I talked too over the phone and in person were super nice. Will definitely be using them again. Service: 10/10 Speed: 10/10 Affordability: 10/10
Attentive technicians who explained what they were doing and cleaned up well after completion.
My Air was not service in March just Heat
They did a great job! Easy to work with and communicate with!
The heating technician was on time.and professional concerning the required work.they went over and beyond checking and explaining every aspect of the heating unit yearly inspection.Much Thanks to A great Company.
"I" would like to thanks all of your staff for working in such hot conditions. They all stay professional and got the job done.
Very great job here this company I would tell everyone to let opachs ac &heating service repair there ac professional timely 👍 👌 great company just take a look at there work thank u opachs ac & heating service
Great service
Your technician was very professional and answered any questions that I asked especially regarding performance of equipment. He is a great asset to your organization!
They've been on time, courteous and reasonable with my business AC unit.
Good experience with Opach. Technicians arrived and took care of the problems promptly. Will use them again.
The first time I met OPACHS, they were fixing my neighbor's air conditioner. When I told the OPACHS guy that my pipes were freezing up, and that I hadn't changed the filters in a long time, he said the filters is likely the problem. I changed the filters and my pipes stopped freezing up. When the temperatures went up to 95 degrees, the pipes started freezing up again. So now when I needed help, I called the guy who gave me a free tip on how to fix it the first time. So I called OPACHS and one lead man came out with a couple trainees. I felt like I went back in time because all three were very polite and respectful. Turns out I have a slow freon leak and I was down 4 lbs. Since I have the leak and my unit is over 20 years old, he recommended I get a new unit. I told him I couldn't afford it right now and that I would like him to just add more freon. He warned me about the realities of the situation and that I may need to add more freon soon depending upon how fast the leak is. I opted for just adding the freon and my unit is cooling great with no freezing up. When I can afford a new unit, I will be calling OPACHS. I recommend OPACHS if you want expertise, straight talk and great a customer service experience.
Elvin Tate
Patrick Sean Dickerson
Yvonne Hull
T Herman
brenda marshall
Barbara Jones
Robert Williams
AC Warfield
Very disappointed with the service and would not recommend! 2024 Update: Oscar really looked out for us after being disappointed with our previous services. He called and checked in consistently to make things right. We appreciate him coming out to improve the work that was previously done and the customer service. Thank you for your leadership, Oscar!