Reviews ( 750 )
Very professional and educated us on the equipment, fixed all issues quickly.
Superior Service and Friendly customer service! Price is right!
On time, very professional, courteous, friendly & patient. Detailed oriented explanation was clear & through. I would highly recommend this company.
Tech arrived on time, completed his work, collected his fee and left. Exactly what I needed.
Great company, great service. Opach installed my heating and air years ago and today they installed a new water heater tank in my attic. I would highly recommend this company. Tony H.
Great service, communicated extremely well, very fair price, very friendly would highly recommend this company
Excellent Service, pleasant attitude, and knowledgeable. The best :)
Abayneh and Trey were very professional. They called to ask if they could come early. I told them yes. They checked and changed everything and told me what was wrong. I would definitely use them again. Thank you OPACHS!!!
Excellent service and professional
Anthony and Neil were 100% professional and knowledgeable. They answered our questions and educated us about our system. We chose this business because our usual company was tied up for the week with a large industrial customer who had priority. Yesterday when I spoke with Shawna, she was able to book me within 24 hours. Needless to say, we now have a new HVAC company and two great techs named Anthony and Neil and one great office person named Shawna… We used OPACHS again for a heating system tune up… this time we had Jordan, an excellent tech who went the extra mile to find a bunch of dead wasp’s that were clogging a vent and causing the unit to shut down… took awhile to find the problem but he did Change that yo 9.5 stars and make them gold
I really wish I could give them a five star, but I cannot for the following reason. Me and the sales rep discussed brands, and we only talked about certain brands as an option. What was delivered was not what was discussed or even on the quote or invoice sent to me by the sales person. You cannot just simply change the brand without letting the customer know. The customer may want to pay an up charge to get the brand that they want but it’s still the customers choice…. not yours. Other than that, it was great technicians that came by. Very clean and hospitable. And they were really quick as far as removing the old unit and installing the new . I would recommend them, but I would also recommend that the customer confirm and check the unit brand before accepting it.
My experience with Opach AC and Heating Services wasn't extremely pleasant. The service representative, Robert Howard, was highly professional and courteous. Mr. Howard listen to what I wanted and delivered just that. The technicians, Mr. Jermaine Jackson and another male who's name escapes me were both very professional and courteous. My old equipment was removed and my new system installed without disruption to me or my family. Everything was explained to me such as that I would understand everything that occurred. My receipt was emailed promptly. I do wish that I could have a itemized receipt of my purchase. Thanks for a job well done.
I want to first say thank you... for agreeing to assist my client on such short notice. I called Opach a few days before my clients were due to close on their home asking if they were able to replace two sets of heating and cooling system... They were able to fit us into their schedule for next day evaluation, provided us with two separate quotes, so that my clients had an option on how they would like to move forward, and they were able to get the job done within two days of signing the contract. The guys that I spoke with were very professional, punctual, kept in constant communication, and provided an amazing warranty on the work that they did. I highly recommend these guys. They were amazing and took good care of my clients need.
Abayneh Cunningham explain everything to use and did a good job . Thanks.
Technicians were polite and courteous. The drop cloth they bought to my home to cover my floors was dirty and needed washing or being thrown out. They didn't clean up good. Otherwise I was pleased with their work.
Elvin Tate
Patrick Sean Dickerson
Yvonne Hull
T Herman
brenda marshall
Barbara Jones
Robert Williams
AC Warfield